General terms and conditions of business

1. Scope of Application

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, is acting in the course of its commercial or independent professional activity.

2. Contractual Partner, Conclusion of Contract, Correction Options

The purchase contract is concluded with GOOFF B.V.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German, English, French, Dutch

We do not store the contract text.

4. Delivery Terms We offer free shipping. We only ship via mail. In-person pickup is unfortunately not possible. 5. Payment The following payment methods are generally available in our shop: Purchase on account and financing via Klarna In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer purchase on account and installment payment as payment options. Please note that Klarna invoice and Klarna installment payment are only available to consumers and that payment must be made to Klarna. Klarna Installment Payment With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least €6.95). Further information on Klarna installment payments, including the terms and conditions and the European Standard Information for Consumer Credit, can be found here.

Klarna Invoice

When you buy on account with Klarna, you always receive the goods first and have a payment period of 14 days. The complete terms and conditions for invoice purchases can be found here.

Mollie

The following payment methods are available via Mollie:

PayPal: After placing your order, you will be redirected to the PayPal website. To pay the invoice amount via PayPal, you must be registered there

or register first, then identify yourself with your login details and confirm the payment order to us. After you place your order in the online shop, we will request PayPal to initiate the payment transaction.

iDeal: If you choose the iDeal payment method, you will be redirected to your bank's website. To pay the invoice amount via iDeal, you must have a Dutch online bank account that is enabled for participation in iDeal, verify your identity, and confirm the payment order to us. You will receive further information during the ordering process. The payment process will be executed immediately afterward and debited from your account. Apple Pay: To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with an Apple Service Provider, have activated the Apple Pay function, log in with your credentials, and confirm the payment order. The payment process will be executed immediately after placing your order. You will receive further information during the ordering process. Credit Card: When you place your order, you also submit your credit card details to us. After you have identified yourself as the legitimate cardholder, we will request the credit card issuer to execute the payment transaction immediately after the order is placed. The credit card issuer will automatically process the payment transaction and debit your card. 6. Damage in Transit

If goods are delivered with obvious damage in transit, please report such damage to the delivery driver as soon as possible and contact us immediately. Failure to report damage or contact us will not affect your statutory rights and their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or the transport insurance company.

7. Warranty and Guarantees

7.1 Liability for Defects

The statutory liability for defects applies.

7.2 Guarantees and Customer Service

Information on any applicable additional guarantees and their exact terms and conditions can be found with the product and on dedicated information pages in the online shop.

Customer Service: For questions, please contact us at info@gooff.shop and we will respond within one business day.

8. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

9. Liability

9.1. The entrepreneur is liable for damages incurred by the consumer only if and to the extent that these are based on intent or gross negligence.

9.2. If the entrepreneur is liable for damages, they are only liable for direct damages that arise from or are related to the performance of a contract.

9.3. The entrepreneur is never liable for indirect damages, such as consequential damages, lost profits, lost savings, or damages to third parties.

9.4. To the extent the entrepreneur is liable, this liability is limited to the amount paid out by a concluded liability insurance policy and, in the absence of (full) payment of the damages by an insurance company, to the (partially limited) invoice amount to which the liability relates. 9.5. All images, photos, colors, drawings, and descriptions on the website or in a catalog are for guidance only and are approximate only. They cannot give rise to any claim for damages and/or (partial) termination of the contract and/or suspension of any obligation.