Terms of Service

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with GOOFF BV.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English, French, Dutch

The contract text is not stored by us.

4. Terms of Delivery

We deliver free of charge.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

5. Payment

The following payment methods are generally available in our shop:

Purchase on account and financing via Klarna

In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account and installment purchase as payment options. Please note that Klarna invoice and Klarna installment purchase are only available to consumers and that payment must be made to Klarna in each case.

Klarna installment purchase

With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but not more than €6.95). Further information on Klarna Installment Purchase, including the general terms and conditions and the European Standard Information for Consumer Credit, can be found here.

Klarna invoice

When you purchase on account with Klarna, you always receive the goods first, and you always have a 14-day payment period. The complete terms and conditions for purchase on account can be found here.

Mollie

The following payment methods are available through Mollie:

PayPal: After placing your order, you will be redirected to the website of the online payment service PayPal. To pay the invoice amount via PayPal, you must be registered there.

You can either be a registered user or register first, then identify yourself with your login details and confirm the payment order to us. After placing your order in the online shop, we will ask PayPal to initiate the payment transaction.

iDeal: If you choose the iDeal payment method, you will be redirected to your bank's website. To pay the invoice amount via iDeal, you must have a Dutch online bank account that has been activated for iDeal, provide identification, and confirm the payment order. You will receive further information during the ordering process. The payment transaction will be processed immediately afterward and debited from your account.

Apple Pay: To pay the invoice amount via Apple Pay, you must use the Safari browser, be registered with an Apple service provider, have activated Apple Pay, log in with your credentials, and confirm the payment order. The payment transaction will be processed immediately after your order. You will receive further information during the ordering process.

Credit card: When you place your order, you also provide us with your credit card information. After you have identified yourself as the legitimate cardholder, we will request the credit card issuer to process the payment transaction immediately after your order. The credit card issuer will automatically process the payment transaction and charge your card.

6. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

7. Warranty and Guarantees

7.1 Right to Liability for Defects

The statutory liability for defects applies.

7.2 Warranties and After-Sales Service

Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

Customer Service: For questions you can reach us via info@gooff.shop and answers within one working day.

8. Dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

9. Liability

9.1 The entrepreneur shall be liable for damages suffered by the consumer only if and to the extent that these are based on intent or gross negligence.

9.2 If the entrepreneur is liable for damage, he shall only be liable for direct damage resulting from or related to the performance of a contract.

9.3 The entrepreneur shall never be liable for indirect damages, such as consequential damages, lost profits, lost savings or damages to third parties.

9.4 To the extent that the Contractor is liable, this liability is limited to the amount of the payout from a concluded liability insurance policy and, in the absence of (full) payment of the damage amount by an insurance company, to the (part of) the invoice amount to which the liability relates.

9.5 All images, photos, colors, drawings, descriptions on the website or in a catalog are for guidance only and are only approximate and cannot give rise to any claim for damages and/or (partial) termination of the contract and/or suspension of any obligation.